Booking & Cancellation Policy

Appointments must be cancelled or rescheduled at least 24 hours in advance. We understand that life happens, please communicate with us as early as possible if you need to make changes.

Sessions paid in full or in part are non refundable if cancelled within 24 hours of the appointment. If proper notice is given, we are happy to reschedule your session for a later date that works for both parties.

Full payment is required at least 24 hours prior to your scheduled appointment time.

No refunds or discounts will be provided for missed appointments, no shows, or if one or more group members do not attend.

A late arrival grace period of up to 20 minutes is allowed, provided you notify us in advance or as soon as possible. Arrivals beyond this window may result in a shortened session or be considered a missed appointment, to ensure we stay on schedule for all clients.